Assistant Manager, Learning Technologies and Systems

Role Summary

The Assistant Manager for Learning Technologies & Systems supports the daily operations of the Learning Experience Platform. The role focuses on learning technology design, system processes, and helpdesk management to ensure smooth and efficient online learning for employees.

Role Responsibilities

• Work with the Learning Technologies Manager on system design updates, technology improvements, and enhancements to online learning content
• Create simple and clear communication materials, reference guides, and creative designs for employee learning announcements
• Coordinate with System Administrators to review and prepare all learning content in the LMS (e.g., Cornerstone) before release
• Manage the internal learning helpdesk and ensure employee issues are reviewed, resolved, and communicated on time

Qualifications

• Bachelor's degree in Human Resources, Education, Communication, or any related field