Assistant Manager/ Manager, Front Office
ERMS BerhadJob Description
Company Overview
REN Wellness Retreat (by ERMS Berhad - a subsidiary of IJM Land), is a one-of-a-kind integrated Hospitality, Health and Wellness destination anchored Traditional & Complementary Medicine aspiring to enrich people's lives in every way. REN aims to provide a luxurious nurturing haven for all, from Business Travelers to Holiday Makers, Athletes and Families.
The REN, we exemplify the virtues of integrity, compassion and a solid moral compass with a passion for a cause, service from the hearts with a constructive responsibility to prioritize the greater good over self-interest.
Your Role
The person is responsible for leading and managing all Front Office operations to ensure exceptional guest service, healthy room inventory, effective shift control, and seamless coordination with all operational departments.
Key Responsibilities
Guest Service & Brand Standards
· Maintain high standards of service to all guests at a...
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