Assistant Manager, Operations

Role Overview:
We are in the General Insurance industry seeking for the role of Assistant Manager, Operations to manage our huge clientele base. This role will fit in our General Insurance Team by contributing and streamlining Operations process and work.
Job Responsibilities:
Handle partial monthly processing of agent's commission to be pay out timely
Initiate and support system enhancements and User Acceptance Testing (UAT) to improve efficiency and effectiveness
Insuring Credit is received for outstanding statement of accounts, perform reconciliation of SOA.
Manage and guide to oversee and work with Operations Team
Ensure all department KPIs are achieved
Take accountability in ensuring adherence to tight credit control measures
Ensure regulatory compliance risks and take appropriate steps to mitigate the risks
Handle and resolve feedback/ issue on cases raised by the financial representatives
Maintaining of financial accounts and book keeping practic...