Job Description
• Manage all day-to-day operations, ensuring accuracy, timeliness, and compliance.
• Liaise with internal and external teams to ensure execution and settlement of client's instruction timely within Service Level Agreements (SLAs).
• Manage transaction processing, GL, reconciliation, and reporting.
• Provide support during implementation of project, system enhancement, and re-engineering initiatives to improve efficiencies.
• Continuously review and improve workflow efficiency through process re-engineering and automation.
• Ensure compliance to the Bank's Policies & Procedures, and regulators' guidelines when conducting operations process.
• Achieve zero regulatory breaches/ non-compliance.
• Adhere to bank's archival policy with proper safekeeping and record of documents.
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