Assistant Manager Order to Cash

Transition & Stabilization
• Lead end-to-end transition of NA Credit & Collections processes (scope, SOPs, SLAs, RACI, knowledge transfer, shadow/parallel runs, sign-off).
• Establish a control framework with documented policies, process maps, risk and control matrices, and KPIs.
• Set up day-1 operations, stabilize within agreed timelines, and deliver steady-state performance.

Credit Risk Management
• Perform timely credit reviews (new accounts, limit increases, annual/trigger-based reviews) using financial statements, bureau reports, payment history, exposure analysis, and qualitative inputs.
• Maintain credit limits, terms, and guarantees, letters of credit) as appropriate.
• Implement risk segmentation and watchlist governance; proactively mitigate risk for distressed accounts.
• Partner with Sales/Legal to enforce Terms & Conditions (late fees, retention, dispute resolution).

Collections & Dispute Resolution
• Run a...