Assistant Manager

Work Location: Bayan Lepas, Penang
Summary
As the Team Leader & Assistant Manager - Ocean Export , you involve leading and overseeing a backend team that supports freight forwarding operations in Hong Kong, Taiwan, and Shanghai . You will be responsible for task assignment, monitoring team performance, offering guidance and support, and ensuring the team adheres to company policies and procedures
As a Team Leader & Assistant Manager, You Will

• Operational Coordination: The export team is divided into three sections (Quick Booking, Console and Shipping Instruction ) each playing a crucial role in facilitating the smooth execution of international shipments. Your primary responsibility will be to oversee and guide each section, ensuring that customer service standards are met and non-routine or complex issues are efficiently resolved. You will collaborate closely with customers, facilitating seamless comm...