Assistant Manager – Quality Hotel & Suites

Quality Hotels and Suites is in search of a full time Assistant Manager to join our team in Gander, NL.

The successful candidate will oversee booking, preparation, communication, ordering of supplies, and scheduling. The Assistant Manager will be responsible for ensuring all events at the hotel are a great experience for our guests and are held to our high-quality standard.

Reporting to the Hotel Manager, the Assistant Manager is primarily evaluated on production. The Assistant Manager must be able to work in a high-paced, high-pressure environment and have the ability to multitask.

Duties and Responsibilities:

• Staff relations, including scheduling, evaluations, recruitment, and discipline
• Maintaining guest needs and front desk operations, ensuring the highest customer satisfaction.
• Communicating with guests regularly, answering questions, concerns and complaints as needed.
• Manage group bookings f...