Assistant Manager, Quality Management

Job Description

In community care, quality is reflected in how consistently services are coordinated around clients' needs, preferences and goals across the care journey. This role supports NTUC Health's commitment to safer, more reliable and more person-centred care by strengthening the systems for governance, learning, assurance and improvement.

As Assistant Manager, Quality Management, you will support NTUC Health's organisation-wide Quality Management function. Reporting to the Assistant Director / Senior Manager overseeing Quality Management, you will support the development of a integrated view of quality across business units and functions through the collection, analysis, reporting and follow-through of incidents, feedback, audits, service indicators and improvement opportunities.

In this role, you will work with various stakeholders across business units, including service, clinical and corporate teams, to support quality measuremen...