Assistant Manager

_We’re looking for an Assistant Manager_ _to join our Insurance Operations team at MBPS. In this role, you are expected to_ _manage Affinity New Business operations._

**Position Responsibilities:**

+ Lead daily team operations by coordinating resources, monitoring progress, setting priorities, and ensuring achievement of key performance metrics.
+ Communicate clearly and provide timely, high‑quality information to support effective decision‑making.
+ Set and manage performance expectations, give consistent monthly feedback, address issues proactively, and recognize strong performance. Coach and develop team members by assessing strengths, supporting development plans, delegating effectively, and empowering staff.
+ Collaborate with Operations, L&D, and team members to resolve escalations, support training initiatives, and drive continuous process improvement and cost efficiencies.

**Required Qualifications:**

+ **1–2 years of leadership...