Assistant Manager, Student Accounts

Posting Details




Working Title Assistant Manager, Student Accounts

Position Number 01371A

Department FINANCE OFFICE

Location Norfolk, VA

Type of Position Classified

Type of Job Full Time

EEO Category B Professionals

Job Description
Supervise the student account collections, third-party contracts, and billing functions and ensure all established goals are met. Collaborate with collection agencies, manage the third-party billing process, and ensure quality control. Track receivables and related metrics. Ensure the collection of delinquent receivables in accordance with Commonwealth of Virginia code and the Department of Accounts – Commonwealth Accounting Policies and Procedures ( CAAP ) guidelines, federal law, and University policies. Provide guidance to other University departments on collection procedures. Supervise staff and provide continued training to promote professional growth, ac...