Assistant Manager, System and Management Support

Supervises, coordinates and guides junior/ testers in performing system testing, providing recommendations in supporting new/revised products(s) implementation and/or system enhancement.

• Supervises and guides junior/ testers in meeting objective.
• Attends to enquiries, provides advice and support to branch offices, fellow colleagues from other departments, system users and vendors.
• Attends product, system and/or regulatory meeting with assessment & initiates proposed enhancement.
• Plans, coordinates & performs user acceptance testing of new products and/or system enhancement including requirement & defects management for on time implementation, attends and initiates MIS extraction in supporting reporting, performance monitoring & statistical analysis.
• Evaluates and monitors defect(s) fixing status with rectification & solutioning for minimal impact to daily business processing and/or implementation.
• Coordinates, advise & updates...