Assistant Manager, Trade Finance Operations - Global Transactions Banking Operations

Assistant Manager, Trade Finance Operations - Global Transactions Banking Operations

Requisition ID:

Purpose

Contributes to the overall success of the Trade Finance Operations (TFO) in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are in compliance with governing regulations, internal policies and procedures.

Responsibilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Ensuring all aspects of the customers’ trade needs are addressed in a manner consistent with Scotia Service Standards and Complaint Resolution Standards and in doing so positively differentiate the level of service/support provided to the customer from that provided by other financial institutions as it related to trade services.