Assistant Night Manager (Full Time)

Assistant Night Manager (Full Time)

Reporting to the Night Manager, the Assistant Night Manager is responsible for assisting the Night Manager with nightly tasks, and in their absence ensures we provide the highest level of guest service and ensuring that standards are maintained during the overnight period. The Assistant Night Manager will be responsible for the entire hotel and act on behalf of the General Manager during this time frame, in the absence of the Night Manager.

What you will be doing:

• Responsible for overseeing night audit operations and managing the hotel in the Night Manager's absence.
• Provide excellent guest service and assist with Front Desk tasks, including check-in and checkout.
• Ensure compliance with Front Office policies, and complete nightly end-of-day reports, balancing accounts accurately.
• Support and motivate the night team, including performance eval...