Assistant Operation Manager (Bubble Tea)

Assistant Operation Manager (Bubble Tea)

Support daily outlet operations and ensure smooth shift execution.

Supervise drink preparation to ensure quality, SOP, and hygiene standards.

Lead, train, and schedule outlet staff; ensure sufficient manpower during peak hours.

Handle customer feedback and resolve service issues professionally.

Assist in inventory control, stock ordering, and wastage management.

Support sales promotions, reporting, and daily operational records.

What we're looking for

Minimum 2 years of experience in a similar role within the F&B or bubble tea experience with supervisory exposure.

Excellent problem-solving, decision-making abilities and communication skills.

Flexible and adaptable to changing business needs.