Assistant Operation Manager (Merchandising)

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities: 

+ Act as the primary point of contact for the Operations Manager (OM).

+ Serve as the key liaison for HNB matters.

+ Monitor team discipline and work ethics, ensuring full compliance with all SOPs.

+ Review team performance regularly and ensure KPIs are clearly set and achieved.

+ Analyse BI reports to identify improvement opportunities and close performance gaps.

+ Drive and deliver overall KPI performance across all team members.

+ Monitor and track daily activities and productivity of team members.

+ Conduct weekly WIP meetings with OM, OE, and Admin to review regional status, sales performance, and operational issues.

+ Monitor and ensure accuracy of the daily tracking and reporting system.

+ Perform field visits to audit execution compliance and provide on-site coaching to the team.

+ Support and und...