Assistant Operations Manager

SUMMARY

The Assistant Operations Manager supports the daily operations of the gaming centre, ensuring exceptional customer service, compliance with regulatory standards, and efficient team performance. This role requires strong leadership, sound decision‑making, and a commitment to Delta Bingo & Gaming’s Core Values: Community, Innovation, and Leadership.

DUTIES AND RESPONSIBILITIES

• Champion and model Delta Bingo & Gaming’s Core Values in all areas of operation.
• Act as a key liaison with the OLG and AGCO, providing timely, accurate, and professional responses to inquiries or requests.
• Monitor all areas of the facility, including gaming operations, equipment functionality, parking lot conditions, and overall cleanliness.
• Report equipment malfunctions promptly and follow up with the Bingo Support Line as needed.
• Supervise, motivate, and support team members throughout their shifts.
• Manage daily staf...