Assistant Project Manager / Senior Project Offer

China Mobile Hong Kong Co. Ltd.

Full-time Hong Kong, Hong Kong Island Business Operations Specialists

Posted:

March 02, 2026

Location:

Hong Kong, Hong Kong Island, Hong Kong

Job Description

                    Department: Customer Service Centre/ Customer Service PlanningJob Responsibilities:Responsible for development and implementation of the compliance management system, ensuring timely communication of Group and company policies, procedures, and strategic directives
Drive and execute internal and external audit programs, coordinate risk self-assessments, oversee issue remediation, and monitor corrective actions to closure
Manage the full life cycle of customer service processes and systems, including the review and optimization of core workflows and operational standards to ensure regulatory compliance and operational control
Conduct compliance audits on customer service platforms, support the enhancement of system monitoring and early warning mechanisms, and strengthen digital compliance capabilities
Prepare and submit compliance documentation, including incident investigation reports and regulatory filing to management and relevant authorities...
                

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Job Overview

Job Type: Full-time

Location: Hong Kong, Hong Kong

Posted: March 02, 2026

Deadline: April 11, 2026