Assistant Reservations Manager

Our Full-Time Assistant Reservations Manager plays a pivotal leadership role in guiding our dynamic team of six Reservations professionals. This position is integral to driving performance, elevating service excellence, and maximizing revenue within a luxury hospitality environment.



Key responsibilities include: 

• Inspire, coach, and motivate team members to foster a positive, high-performing culture
• Support the management, development, and ongoing training of Reservations Sales Agents
• Oversee group reservations coordination, ensuring accurate contract rate loading and system integrity
• Assist the Reservations Manager in achieving departmental targets, including membership enrolments and revenue goals
• Champion luxury quality standards through performance reporting, training initiatives, and team development
• Collaborate closely with Reservations and Revenue Management teams to manage availab...