Assistant Restaurant Manager
The Address CitywestJob Description
Job Title: Assistant Restaurant Manager
Reporting To: Restaurant Manager / Duty Manager
Role Purpose:
Responsible for ensuring the efficient, professional operation and delivery of customer service in line with company standards. Supervising all aspects of service delivery, food and beverage teams, and stock procedures to maintain high operational and service standards.
Key Responsibilities
Implement consistent delivery of superior customer service through the development and execution of SOPs (Standard Operating Procedures)
Ensure the department creates a professional impression for customers and team members
Act on customer feedback, including complaints and compliments, within areas of responsibility
Maintain awareness of budgeted and actual departmental targets
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