Assistant Security Operations Manager

Looking for the hotel experienced applicants well versed with local authorities, good customer relations and preferably able to communicate in local language/s.

Main Duties

Administration

• Checks and accounts for all inventories in the Security Office.
• Records all occurrences of security interest in the log book for the information of the security personnel and management.

Customer Service

• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.

Operational

• Through hands-on management, supervises closely all Security Guards in the performance of their duties in accordance with Hotel Policies & Procedures and applicable laws.
• Ensures the Security...