Assistant Service Delivery Manager
International SOSJob Description
Assistant Service Delivery Manager
Location: Mumbai
Company: Aspire Lifestyles (part of International SOS)
Reports To: Head of Assistance / Head of Service Delivery
Direct Reports: None
About Aspire Lifestyles
Aspire Lifestyles, a part of International SOS, is a global leader in concierge and lifestyle services. We deliver premium experiences to affluent and high-net-worth customers worldwide.
Role Overview
The Assistant Service Delivery Manager is responsible for managing day-to-day operations, ensuring exceptional service delivery, and meeting KPIs and SLAs. This role requires strong leadership, problem-solving skills, and the ability to thrive in a fast-paced environment while maintaining a “white glove” service standard.
Key Responsibilities
Client & Service Management
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