Assistant Service Manager- Rochester Region

Assistant Service Manager
Canandaigua National Bank & Trust


What does an Assistant Service Manager do?

An Assistant Service Manager is a key member of our customer service team within the branch network. The Assistant Service Manager supports the Service Manager with running the Teller line in their assigned branch.

This role is expected to operate as a Teller at an advanced level by providing and modeling quality customer service by being friendly and courteous while answering customers’ questions. As you build relationships the opportunities to make recommendations based on our wide range of competitive banking options will naturally arise. This needs-based approach to our personal service builds long-lasting relationships, ones not measured in years but in generations.

This role is also on the front lines of our fraud and risk management efforts as well as the training of new Teller staff members.

What competencies are ne...