Assistant Site Operations Lead

Job Title

Assistant Site Operations Lead

Job Description Summary

The Assistant Workplace Leads primary role is to deliver workplace support services and excellent customer service, to ensure an exceptional workplace experience for BHP residents, visitors, and VIP guests and to take instruction on workplace tasks as directed by the Senior Workplace Lead.

Job Description

About the role:

• Lead and foster a high-performance service culture, ensuring client commitments and service standards are consistently met and exceeded.
• Provide coaching, development, and performance management, including training plans, certifications, and regular one-on-one engagement.
• Ensure compliance with policies, procedures, and training requirements, maintaining up-to-date certifications and fair access to development opportunities.
• Drive exceptional customer service delivery, o...