Assistant Spa Manager - The Wickaninnish Inn

Job Description

Join our Spa Team as an Assistant Spa Manager at the Ancient Cedars Spa, part of the Wickaninnish Inn, a Relais & Châteaux property recognized by Forbes, Michelin Star, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels. Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards. Adhere to the Inn’s mission statements and maintain the service philosophy. Lead by example as a proactive member of the Ancient Cedars Spa Leadership Team. Act as the Spa Manager in their absence, handling day‑to‑day operations and assist the team to meet guest expectations. Create a positive learning environment for the spa team. Maintain overall cleanliness and physical condition of the spa, including workspace, storage, and equipment. Serve as the contact person for immediate guest assistance and follow up on concerns. Administer Human Resources tasks within the department: scheduling, training, payroll ...