Assistant Spa Manager - The Wickaninnish Inn

Job Description

Join our Spa Team as an Assistant Spa Manager at the Ancient Cedars Spa, part of the Wickaninnish Inn, a Relais & Châteaux property recognized by Forbes, Michelin Star, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
• Adhere to the Inn’s mission statements and maintain the service philosophy.
• Lead by example as a proactive member of the Ancient Cedars Spa Leadership Team.
• Act as the Spa Manager in their absence, handling day‑to‑day operations and assist the team to meet guest expectations.
• Create a positive learning environment for the spa team.
• Maintain overall cleanliness and physical condition of the spa, including workspace, storage, and equipment.
• Serve as the contact person for immediate guest assistance and follow up on concerns.
• Admin...