Assistant Store Manager

We are a multi-store retail outlet seeking senior retail staff to join our team If you have a minimum of 3 years of retail experience and are ready to join a retail group, this opportunity is for you.
Effective resource planning for customer service

• Ensure regular training of store staff on all aspects of customer service,product knowledge and selling skills
• Implements a high standard of customer focus within the store
• Regularly assesses customer service standards within store
• Create seamless customer service orientation among store employees by ensuring timely and efficient customer service
• Ensure customer needs are met and complaints/queries are resolved in a timely manner
• Provide customer satisfaction by delivering exceptional customer service
• Never say No to customer
• Achieve the revenue targets for the store
• Achieve target productivity metric ( sales per person per day, staff per sqft) for the...