Assistant Store Manager

Main Duties and Responsibility

• Work together with the Store Manager to handle overall retail / outlet activities.
• Ensure outlet budget, sales, shrinkage and audit target set by the Company is achieved.
• Maintain awareness of market trends in the retail industry.
• Monitor and manage the performance of outlet staff in terms of operational activities;  selling floor, housekeeping & merchandise display.
• Ensure outlet compliance with the health and safety policy.
• Ensure stock levels of SKU in outlet's are always healthy and tally between on hand balance and system balance.
• Handle all customer queries and complaints as well as manpower management.
• Conduct performance appraisals to assess training needs and build a career path for the staff.
• Any other ad-hoc task assigned.

Requirements

• Minimum 8 year(s) experience & knowledge in retail branch management.
• Diploma / Degree...