Assistant Team Lead - Customer experience

PickYourTrail is India's most loved leisure travel brand for millennials. We've revolutionised travel with our Do-It-Yourself vacation builder platform, helping over 100,000 travellers from 14 countries create unforgettable memories. With an exceptional NPS score of 60, we're breaking away from traditional packaged tours and creating SUPER HIT HOLIDAYS Why Now? The travel industry is experiencing a watershed moment. Post-pandemic demand is surging — everyone wants to travel. Join us now for accelerated career growth. We've not only survived but thrived, expanding our footprint into a global market. What You'll do At PickYourTrail, we craft seamless holiday experiences for travellers across the globe. As a n TL/ATL — Customer Experience (Booking & Pre-Tri p), you'll be the backbone of our travel operations — ensuring absolute booking accuracy and seamless pre-trip readiness for every traveller we serve C2 / C4 Closure s: Drive timely closure of booking and pre-trip tasks within defined ...