Assistant Vice President Operations MOA

Key Responsibilities
Strategic & Operational Leadership
Lead end-to-end delivery across life and annuities operations (new business, policy admin, claims, etc.) with a continuous focus on efficiency, quality, and scalability.
Define and execute operational strategies aligned with client expectations and future-state process innovation goals.
Digital Transformation & Innovation
Drive AI enablement in teams, fostering a culture of data fluency, predictive analytics usage, and continuous innovation.
Partner with internal tech teams and external vendors to identify, pilot, and scale next-gen technologies that support business KPIs.
Client Management
Own senior-level client relationships and steer digital transformation roadmaps with measurable outcomes.
Conduct quarterly business reviews (QBRs) and innovation showcases to reinforce value delivered through digitization and automation.
Compliance & Quality Oversight
Ensure compliance with global and local ins...