Assitant Lodge Manager

A Safari Lodge is seeking a dynamic Assistant Lodge Manager for their 5-star Lodge in the Manyoni Private Game Reserve property, emphasizing a hands-on, team-oriented approach. Candidates must be skilled multi-taskers capable of managing diverse, fast-paced operations while delivering exceptional, personalized guest experiences. We are seeking a true "all-rounder"someone who thrives in a fast-paced environment and isn't afraid to get their hands dirty. You must be a natural team player who can multi-task across departments while maintaining the highest level of professionalism and guest service. Key Responsibilities & General Tasks 1. Guest Experience & High-End Hosting The Full Guest Journey: Manage the entire guest lifecycle, including personalized welcomes, room orientations, and efficient check-outs. Concierge & Special Requests: Coordinate celebrations like bush breakfast and private dinners, and handle complex guest dietaries or travel logistics. Resolution ...