Associate Account Manager (Software / SAAS)

Job Title: Software Account Associate Location: Belfast (Hybrid / Flexible Work Options) About the Role Are you passionate about technology and love building lasting relationships with people? As a Software Account Manager, youll be at the heart of our customer success story, helping clients get the most from our software, spotting opportunities to grow their business (and ours), and ensuring every interaction adds value. Youll become a trusted advisor to our customers, guiding them through everything from onboarding and product demos to renewals and strategic planning. If youre looking for a role where you can blend commercial awareness, tech curiosity, and relationship-building, this is it. What Youll Be Doing Build strong, long-term relationships with key clients, becoming their main point of contact and trusted partner Understand client goals and challenges, recommending tailored software solutions that drive real results Identify upsell and cross-sell opportunities to expand our f...