Associate Analyst, Operations & Reporting

**Associate Analyst, Operations & Reporting**

Under the supervision of the Service Delivery Manager, the Operations & Reporting Associate Analyst is responsible for developing and maintaining Power BI dashboards, datasets, and reporting tools that support operational performance, KPI tracking, and client-facing analytics. The role also supports key operational tasks including sales order intake, contract maintenance, customized billing, and vendor coordination. This position combines strong analytical/reporting expertise with essential day-to-day operational support to ensure accurate data, streamlined processes, and effective service delivery.

**RESPONSIBILITIES:**

+ Develop, maintain, and enhance **Power BI dashboards, reports, KPI scorecards, and visual analytics**
+ Build and manage **datasets, dataflows, and data models** using Power Query (M), DAX, and best-practice data modeling techniques
+ Ensure reports follow **clean UI/UX standards** , s...