Associate Application Engineer

Do you have experience in providing technical support to customers? Would you like to work at one of the world's leading water technology companies where we pioneer solutions to the world's water and climate challenges and improve quality of life for people?
If yes, then we have an interesting role for you
What is the job about?
We at Grundfos, a Great Place to Work certified company, are looking for an Associate Application Engineer (Associate Front Line Engineer) to join our Industry (IND) Customer Sales Support Center (CSSC) team.
As an Associate Front Line Engineer, you will actively contribute to an efficient and productive internal sales team whilst delivering world class customer services through various communication channels such as; digital, telephone, e-mail, live chat, etc. You will provide professional resolutions on enquiries within a timely manner (as predefined by IND targets) and either resolve or decide on further processing based on defined processes.