Associate Client Service Role in Pension Plans

Elevate your career with WTW as an Associate Client Service Representative focusing on pension outsourcing. This role combines communication and analytical skills to ensure top-tier client service and support.

As a key member of the WTW team, you will address pension plan inquiries and provide exceptional service to participants. Your role will involve maintaining detailed case notes, collaborating in team meetings, and analyzing client needs. With a solid foundation in customer service, you will drive first-call resolutions while building strong relationships.

Key Responsibilities:
• Address inquiries from customers professionally
• Conduct research on participant issues and plan matters
• Ensure case notes are accurate and complete
• Collaborate effectively with team members and clients
• Engage in proactive communication and training

Requirements:
• At least 3 years’ experience in customer service
• Str...