Associate Client Support CIQ

**About the Role:**



**Grade Level (for internal use):**



07



Job Description



**Work Shift:** This is a night shift position. However, based on changing business requirements, you may be required to work in the morning & evening shift.



**The Team:**



The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations and driving product usage and revenue. Being present in the US, Philippines & Pakistan makes it a truly global team. Members of the team get to learn in-depth industry knowledge, produce research, and develop technical skills. You will also work with different teams inside the organization across many functional areas (Sales, Technology, Content & Industry Research, etc).



**Impact and Responsibilities**



As the nerve center, you will be the face of the ...