Associate, Customer Communications

Eye your future with us.

Work, learn and collaborate alongside top caliber professionals who have years of experience and knowledge hailing from diverse backgrounds.

·  Confirm patient appointments via phone, text, or email

·  Reschedule patient appointments as requested or required

·  Block and manage doctor's schedules based on availability, time-off, or clinical needs

·  Communicate schedule changes clearly to patients and medical staff

·  Maintain accurate and up-to-date scheduling records in the system

·  Handle incoming and outgoing patient calls professionally and courteously

·  Address basic patient inquiries and route concerns appropriately