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Associate Customer Engagement Manager (hybrid)

RELX
Full-time Brazil, Brazil Business Operations Specialists
Posted:
June 09, 2026
Location:
Brazil, Brazil, Brazil

Job Description

About the Role


You will support the ongoing management and optimisation of existing customers of RiskNarrative. You will be responsible for the coordination and delivery of technical and operational activity. This involves working cross functionally with Sales, Product Management, Software Engineering, Professional Services and Support.

*This is a Hybrid work model.


Responsibilities

  • Delivering an outstanding customer experience for our customers to maximize their value and ROI from RiskNarrative

  • Managing a portfolio of customers and ensuring all strategic engagement services deliverables are met

  • Being an expert in RiskNarrative’s product suite and bespoke customer use cases to provide valuable insight and guidance

  • Identifying areas for optimisation of the platform through regular reviews, analysing data to drive insights and clearly presenting to customers

  • Working collaboratively wi...

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    Job Overview

    Job Type: Full-time
    Location: Brazil, Brazil
    Posted: June 09, 2026
    Deadline: July 19, 2026