Home / Jobs / Associate Customer Relationship Manager
Posted:
February 28, 2026
Location:
Klang, Selangor, Malaysia

Job Description

  • Sales and Service Management

  • Focus on excellent personalized service to PB customers by attending to PB customers various banking transaction needs while resolving problems/complaints within specified TAT

  • Actively identify and pursue sales opportunities by:
  • Expanding and growing new customer base & New Investment Account through referrals from existing PB customers or through personalized service recovery efforts
  • Growing existing relationship AUMs i.e. CASA & Fixed Deposits and ability to acquire new customers
  • Working with Wealth Management Office, Branch Operations, Customer Service Division, Lending Hubs to obtain comprehensive product updates that is exclusive to our affluent customers
  • Identifying cross-sell opportunities among existing PB customers as well as for relationship deepening
  • Promoting product bundles (where applicable) to higher cross-sell penetration and contribute to growth in bank's...

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Job Overview

Job Type: Full-time
Location: Klang, Malaysia
Posted: February 28, 2026
Deadline: April 09, 2026