Associate Director, Business Optimization - Payments

Purpose

As the Associate Director of Business Optimization, you will lead the strategic expansion of our global partnership ecosystem. You will report to the VP of Payment Optimization, leveraging your expertise in payment lifecycles and technical protocols such as Tokenization, 3DS, and Smart Routing to bridge the gap between issuers, acquirers, and schemes. Your mission is to drive world‑class performance through higher authorization rates and seamless conversion.

Your impact in this role

• Partnership Management : Establish and oversee partnerships across different stakeholders in the payment ecosystem, manage and empower team members who own local relationships, and build a formula for successful partner interaction. This involves regular communication with acquirers to ensure smooth transaction processing, staying updated on card scheme policies to facilitate seamless card payment acceptance, fostering relationships with issuers, and de...