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(Associate) Director, Global Customer Success

Biocartis
Full-time Belgium, Belgium Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted:
March 01, 2026
Location:
Belgium, Belgium, Belgium

Job Description

Share Publication date 25 February 2026 Department Sales Country Belgium Location Mechelen Work arrangement Hybrid Travel percentage 0% Function type Full-time Contract type Employee Experience required
  • 8–12+ years of progressive experience in customer service, customer support, field service, technical support, or customer success within molecular diagnostics or medical devices (mandatory).

  • Experience in precision oncology or adjacent oncology diagnostics is preferred.

  • Proven experience managing managers or team leads in a complex, technical, customer-facing environment.

  • Demonstrated experience operating in a global or multi-region organization; experience working with distributors and partner-supported markets required.

  • Hands-on experience with service revenue models, including service contracts, billing, preventive maintenance, or time-and-material service offerings.

  • Regular interaction with commercial teams, including ...

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    Job Overview

    Job Type: Full-time
    Location: Belgium, Belgium
    Posted: March 01, 2026
    Deadline: April 10, 2026