Job Description
Overview
The Deputy Director of AI Solutions will serve as a strategic and technical leader, supporting the AI Solutions Director in driving enterprise-wide AI initiatives. This role requires deep expertise in AI Operations (AIops), IT Operations Management (ITOM), IT Service Management (ITSM), and ITIL frameworks, combined with strong technical knowledge of infrastructure, Agentic AI, automation, and orchestration. In addition, the role encompasses working with Conversational AI vendors and the delivery of solutions to partners. The ideal candidate will bridge business objectives with cutting edge AI technologies to optimize IT operations and deliver scalable, intelligent solutions.
Responsibilities
- Act as the deputy to the AI Solutions Director, ensuring alignment of AI strategy with organisational goals.
- Provide thought leadership support of the AI Solutions Director in delivering the vision of the department
- Lead design and impl...
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