Associate Director, Operations & CX Transformation

FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About The Role
Operations transformation consists of a few key aspects and the Associate Director, Life Ops Management will partner the Director, Life Ops Transformation in 2 areas, namely: Fruitful Engagement and Future Proofing LO.
The role will create timely & sustainable value and deliver operational efficiency and compliance assurance (including in OSS Life Ops teams) across Singapore and Brunei. This leads to AIA SG ma...