Associate Director, Process Optimisation

0000055801 RBC Shared Services Malaysia Sdn. Bhd.

Full time Putrajaya, Selangor Operations Specialties Managers

Posted:

June 08, 2026

Location:

Putrajaya, Selangor, Malaysia

Job Description

Job Description
 SUPPORTS WM GLOBAL OPERATIONS TRANSFORMATION OBJECTIVESBusiness and process analysis, risk and issue management and activity tracking
Ensure best practice is deployed through active engagement with all areas of Operations and their stakeholders
Adopt a flexible approach to working to ensure appropriate skills, capabilities, and expertise are deployed to support different initiatives
Employ a prudent balance of good governance, business controls and process, through agile and dynamic delivery
Lead initiatives to streamline workflows, mitigate operational risks, create capacity and enhance cost savings
IMPLEMENTS IDEAS Design and develop automated workflows using AI to replace/supplement manual processes (e.g. data extraction, reconciliation).
Collaborate with Operations teams to identify automation opportunities and contribute to project prioritization.
Document automation solutions, includi...
                

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Job Overview

Job Type: Full time

Location: Putrajaya, Malaysia

Posted: June 08, 2026

Deadline: July 18, 2026