Associate Director - Producer Help Desk Operations Site Leader

**Requisition number:** 2363274
**Job category:** Sales Support

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start **Caring. Connecting. Growing together**

The Associate Director is responsible for the successful operation of a site within the Producer Help Desk, a Sales Support Center for M&R Field Sales agents nationwide (100,000+ agents) as well as the back-office operations of the PHD. This role manages the daily activities of a large sales contact center of Sales Support Specialists. Responsibilities include but are not limited to staffing, resource management, audits, project management, staff development, coaching and training. This role also partners e...