Associate Director Staff Engineer Software

Key Responsibilities (Top 5)

1. Architecture Design & Domain-Aligned Solutions

+ Define and evolve scalable, resilient architectures for communication platforms supporting customer engagement (voice, messaging, digital channels)
+ Design solutions aligned to industry-specific requirements:
+ Financial Services: security, compliance, auditability
+ Communications: real-time processing, high availability
+ MarTech: personalization, event-driven engagement
+ Ensure alignment with enterprise target-state architecture and platform strategy

2. Hands-on Engineering (≈50%)

+ Design and implement backend services, APIs, and integration layers
+ Build and deploy applications using containerized environments and Kubernetes orchestration
+ Develop production-grade code, prototypes, and reference implementations

3. API, Data & Integration Architecture

+ Architect API-first ecosystems, including GraphQL and RESTful services