Associate Director, Telephony Cloud Solutions Engineer

OneMain Financial
Full-time Charlotte, North Carolina Operations Specialties Managers
Posted:
June 16, 2026
Location:
Charlotte, North Carolina, United States

Job Description

The Telephony Cloud Solutions Engineer is responsible to lead the architecture and engineering of telephony solutions at OneMain Financial. This individual contributor role will be responsible for establishing an enterprise telephony platform supporting call centers, branches, and corporate sites. This includes inbound/outbound dialing, call recording, dialer/IVR functions, and other voice servicing functions. Technology strategy development, in particular with a shift to cloud servicing, is a significant part of this role. This position will be part of Network & Communications team within Technology and partners closely with infrastructure engineering, product delivery lanes, enterprise architecture, and multiple business departments.

This role is Hybrid. You should be located within a commutable distance to one of our offices located in Baltimore MD, Charlotte NC, Wilmington DE, Evansville IN, Chicago IL, or Dallas/For...

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Job Overview

Job Type: Full-time
Location: Charlotte, United States
Posted: June 16, 2026
Deadline: July 26, 2026