Associate

Job Title: Customer Service Associate
Location: Rosebank
About Us:
Quantanite is a leading BPO provider known for delivering exceptional customer service and support solutions. We are dedicated to creating a dynamic work environment that values teamwork, innovation, and professional growth. 
Position Overview:
We are seeking a dedicated and enthusiastic Customer Service Representative to join our
team. In this role, you will support customers throughout their travel planning and holiday
experience by answering inquiries, resolving issues, and ensuring exceptional service at every
touchpoint.
Key Responsibilities:
● Respond promptly and courteously to customer inquiries via phone, email, and chat
regarding holiday packages, bookings, cancellations, and general information
● Assist customers in managing their travel reservations and provide updates on itinerary
changes or requirements
● Resolve customer complaints and concerns with professiona...