Associate EITM Application Support Engineer

Posted on Jan 30, 2026

Title

Apply before Mar 07, 2026

City

Summary of Job Profile:

Associate EITM Application Support Engineer (SolarWinds focus) for L1/L2 support on Endpoint IT Management applications via SolarWinds suite. Entry-mid role for monitoring, patching, and endpoint ops in cybersecurity setups.

Responsibilities

• Provide L1/L2 support for SolarWinds EITM modules: N-central, Patch Manager, endpoint monitoring.
• Monitor dashboards/alerts; resolve tickets on app crashes, config issues.
• Deploy patches/updates via SolarWinds; manage endpoint inventory/compliance.
• Troubleshoot integrations (with EDR/MDM); basic scripting for automation.
• Document KB articles; elevate complex issues with logs.

Requirements

Knowledge, Skills, Abilities (KSA’s) required to successfully perform the job:

• SolarWinds basics: N-central, Patch Manager, disc...