Associate I, Technical Support Section, Information Technology

Associate I, Technical Support Section, Information Technology

Assist management to organize and direct efforts of the System Support Unit (SSU) strategies and policies and to ensure its alignment with IT Department overall strategy, policies and objectives.

MAIN ROLES AND RESPONSIBILITIES

• Assist management in planning, implementation strategy and organise the SSU Operations with Policies and Procedures.
• Assist to establish the policies and processes pertaining to the SSU and communicate the same to all unit’s staff.
• Assist and manage CAPEX/OPEX project timeline for all assigned projects.
• Manages, monitoring performance, ensuring high availability, managing user access, implementing security measures, optimizing costs and ensuring services running smoothly for all organization’s Microsoft Azure and other Cloud infrastructure, including deploying and configuring resources like virtual machines, storage, and networks. ...