Associate, Life Service - Advice Centre

0000050824 RBC Life Insurance Company
Full time Mississauga, Ontario Information and Record Clerks
Posted:
March 17, 2026
Location:
Mississauga, Ontario, Canada

Job Description

Job Description

What is the opportunity?You are a dynamic individual with a passion for helping people by joining our fast-paced Life Service team at the RBC Insurance Advice Centre. As an Associate, Life Service you will interact with clients over the phone, providing them with insurance answers related to their policy details.What will you do?
  • Effectively answer inbound calls centered on updating, managing, and reporting of policy information to our clients – life and health policy owners and brokers

  • Respond to email inquiries related to their policies by both owners and brokers

  • Provide insurance assistance to clients based on their needs

  • Accurately analyze and report all information in relation to the terms and conditions of the policy in a timely manner

  • Exhibit a consistent, positive client experience with every conversation and resolve client concerns at the first point of contact,...

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    Job Overview

    Job Type: Full time
    Location: Mississauga, Canada
    Posted: March 17, 2026
    Deadline: April 26, 2026